Prescription Phone Line

For the next few weeks, our prescription line will be closed on Fridays while we recruit a new prescription clerk to join the team. The prescription line is for enquiries only and not for routine ordering of medicines. Please only contact the practice by phone for prescription requests if they are urgent and cannot wait.

To request routine medication by telephone call POD on 01502 718615 – if you do not already use POD you will need to sign up.

To request and raise queries online please avoid emailing the practice:

  • Visit our website www.millwoodsurgery.co.uk and submit the appropriate form for your request in the prescriptions and medicines centre
  • Use online access via a number of apps (SystmOnline, Airmid, the NHS app, etc).

Using online forms helps to ensure that we have all the information we need to complete your request as efficiently as possible and helps to avoid errors.