Improved Access – Local GP practices working together to offer more convenient appointment times for patients.

We will be working together with other practices to offer patients ‘Improved Access’ to pre-bookable appointments in the evenings and at the weekend.

Part of the national agenda by NHS England, Improved Access means patients will be able to make pre-bookable appointments to see a GP, practice nurse, or other qualified healthcare professional, at a time which may be more convenient for them.

The pre-bookable appointments will be available as follows:

• On a Monday and a Tuesday, services will be delivered from the Martham Medical Practice between 18:30 and 20:00.
• On a Wednesday, Thursday and Friday, services will be delivered from Phoenix House, part of the Lighthouse Practice at the ENMP site on Howard Street South, Great Yarmouth between 18:30 and 20:00.
• On a Saturday and Sunday, services will be delivered from Phoenix House, between 08:00 and 12:00.

Arranging a pre-bookable evening, weekend or bank holiday appointment is easy to do; patients simply need to contact us, during normal opening hours, and speak to reception who will be able to help.

Improved Access adds to the existing range of healthcare services already available to help patients, including:

• Pharmacists
• NHS 111
• The walk-in centre
• Minor injury units
• A&E (which is there 24/7 for life threatening serious emergencies only).

Information to help patients understand more about Improved Access is available on the NHS England website.