**Exciting News from Millwood Surgery!**
We are thrilled to announce that we are upgrading our phone system to better serve you! 
**Please note:** The upgrade will take place from 12 PM today (Tuesday 28th January 2025), and during this time, there will be a short amount of downtime. During this period, the practice will be unable to receive or make calls to patients.
However, you can still contact us the usual way via our website.
Our new system is designed to make it easier for you to access the services you need. Here are some key features:
– Cancel Appointments: Simply press 1 to cancel an appointment.
– Prescription Enquiries: Our dedicated line is open from 11 AM to 1 PM and 2 PM to 4:30 PM.
– Test Results: Call after 2 PM and press 2 for results.
– Referral Enquiries: Press 4 for assistance.
For minor illnesses, remember to check our website for self-help information or visit your local pharmacist for expert advice.
Thank you for your patience and understanding as we continue to improve our services.